Doggy walks / visits

Whether you will be out for work, family obligations, socially, or simply can't get out to walk them as much as you'd like, you can be rest assured your pooch will get the chance to stretch their legs, go on sniffy adventures, get lots of cuddles, playtime and have a welfare check (ensure water topped up, fed & given medication, if necessary)

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As a minimum, dog walks/visits are inclusive of:

• For a 1hr booking: 50-60min walk &/or visit (depending on booking/requirements)

• For a 20min comfort visit - let out into the backyard/walked around the block. This option is ideal for a feeding / comfort break / welfare check and is only available on request for cats, or senior dogs

• Different routes/locations for new adventures with walk bookings (please state during m&g if you have a set route)

• A welfare check - check water, condition of pet (anything concerning will be communicated immediately) for ALL bookings, toilet accidents cleaned to best of ability, towel dried in wet weather

• Updates via WhatsApp

• A post visit/walk 'Paws Report' update, including photo(s)

• Plants watered/mail collected/rubbish bins etc put out (if required)

• Lots of attention and love

• Cuddles & play time!

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What to expect from the Charlie Paws team member for your dog(s) booked walk/visit:

For the dogs-

• Dog poo bags provided

• Treats provided (please advise of any dietary requirements, or provide own treats if necessary)

• Walk &/or Visit (as agreed dependent on your dogs requirements)

• Dogs meals and medication given, if necessary

• Water topped up, any accidents cleaned to the best of the ability with the materials (provided by the owner), and poo disposed of 

• Use of their commands, tricks and boundaries (so that your training doesn't go out the window whilst you're away)

• And of course play time and cuddles!

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From the walker-

• Key, access codes, owner details and travel to be kept safe, private and secure

• Exercising vigilance and pre-empting any distractions, or possible threats 

• First Aid and dog care knowledge, experience and care

• Updates of the dog(s) - to be sent to the owner via WhatsApp 

• Owner's house rules will be honoured and premises kept secure and in the same condition as it was left

• Owner's and/or Emergency Contact to be informed immediately should there be any incident 

• In the unlikely event a dog has been lost/stolen- all reasonable efforts will be made to prevent and locate the dog(s) but all subsequent costs (such as rewards) and searches are the responsibility of the owner - of course all possible will be done to prevent this from happening!

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What is expected of the owner:

For the dogs-

• Lead(s)

• Harness(es) - required to secure dog during transport to walk destination, otherwise they will be unable to join a paired walk and this may be deemed as a late cancellation

• Provide food and treats (if special diet preference)

• Medications and vitamins (if required) - to be explained and noted prior to sitting

• Dog tags with owner's address - this is a legal requirement (eg; <house number> <postcode> and phone number) please ask for a recommended supplier if needed. Walks cannot proceed without this

• A house-trained dog with basic training

• Full disclosure of whether the dog(s) have ever had any incidents with other dogs/people

• All health conditions (current or previous) to be declared and discussed

• Honest completion of the 'Dog Sitting', 'Dog Profile' and 'Client' forms including vet, vaccinations, microchip information

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Payment:

• Walks/Visits are to be settled prior to the service commencing

• Ad Hoc / Late bookings may incur a different rate

• For regular clients (and clients who wish to), packages are to be purchased in blocks of 5, or 10

• Bookings made outside of operating hours, or bank holidays incur a £5 surcharge per booked walk/visit

• Payment to made via cash, or bank transfer (details provided on request)

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Last minute bookings (made within 2-weeks of required dog service):

All reasonable efforts will be made to accomodate the booking, however, due to the nature of the business and timing, there may be less flexibility and the walk may have to fit around other booked commitments. These will be disclosed upfront and it is up to the client to agree to go ahead inclusive of these, or not book.

 

Note:​

Each 'booked time' has a 30min window either side to allow for traffic, weather conditions, and dog-related delays. Every effort will be made to ensure the booking is kept within this window. The client will be informed/updated if the arrival/drop off time will fall outside of the window.

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As an experienced, DBS checked and Dog First Aid trained dog walker and sitter - the care and services outlined above will be provided, however, as a walker/sitter isn't a dog trainer or behaviourist, pre-existing behavioural issues will not be addressed.

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Photos / videos of dog(s) may be shared on Social Media platforms. Please inform if you wish for the dog's name to be withheld. Owner's home location/privacy will be protected.

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*Generally, dog walks & visits usually take place between 8am - 4.30pm.'Dog sitting' walks are reserved to take place in the morning before 9am, and in the afternoon/evening after 5pm, and therefore these slots may not be available for ad hoc requests.

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